Infographic – Customer Reviews Can be Valuable for Your Business

Online review platform provider Trustpilot teamed up with research and insight firm Econsultancy examine the voice of the customer and how businesses use reviews. According to the study, 79% of businesses think online reviews play an important role in consumer decision making, and they’re right.  62% of online consumers said they were more likely to do business with a company if they read a positive review.

Do you publish client testimonials on your site?  And do you find they have a positive impact?

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