Infographic – Social Media Is Not Only For Marketing Your Business

Today it’s not enough for small businesses to solely use social media for their immediate marketing needs.  They need to sew it through the fabric of their entire business strategies – from customer service to collecting and prioritizing ideas – in order to derive the most value.

This infographic from Get Satisfaction shows how small businesses can go beyond just marketing by using well-set social media channels to respond immediately, 24/7, to customer concerns while projecting a more personal approach to customer service.